- Business Intelligent WhatsApp Management System
Transform WhatsApp into Your Business Growth Engine
BizWa is a Business Intelligent WhatsApp Management System that connects your CRM, ERP, Helpdesk, and business applications to automate customer engagement, sales,
support, approvals, and business workflows from one intelligent platform.
- The problem
Is Your Business Still Managing
WhatsApp Manually?
If your team uses WhatsApp without a real platform behind it, you’re leaving money, leads and customers on the table.
Missed Leads
Inquiries lost across personal phones and shared numbers.
No CRM Tracking
WhatsApp chats stay isolated from customer records.
Repetitive Support Queries
Agents answer the same questions all day long.
Manual Follow-Ups
No reminders, no pipeline, no accountability.
Multiple Numbers, No Control
Sales and support fragmented across devices.
No Business Insights
Zero visibility into response time and conversions.
- How it works
One Platform for WhatsApp Sales, Support & Automation
From the first hello to a closed deal — every step is automated, tracked and measurable.
Customer Message
Incoming WhatsApp message from any channel.
AI Chatbot
Understands intent and replies instantly 24/7.
CRM / ERP Sync
Creates leads, tickets and order records.
Agent Assignment
Routes complex chats to the right human.
Dashboard Analytics
Real-time insights on every conversation.
- Features
Everything You Need to Manage
WhatsApp as a Business Channel
A unified workspace built for sales, support and operations teams.
CRM Integration
WhatsApp chats stay isolated from customer records.
AI WhatsApp Chatbot
GPT-grade bots trained on your knowledge base.
Multi-Agent Inbox
Shared inbox with notes, tags and routing.
Lead Capture & Qualification
Auto-create and score leads from every chat.
Customer Support Ticketing
Convert chats into trackable tickets with SLAs.
Approval Workflows
Quotes, discounts and orders approved in chat.
Sales & Marketing Campaigns
Segmented broadcasts with deep analytics.
Real-Time Dashboard
Live KPIs for agents, queues and revenue.
- Business Impact
Measurable Business Impact from Day One
Real numbers reported by teams running BizWa in production.
< 2 min
Lead response time
70%
Queries resolved by bot
+40%
Agent productivity
+35%
Lead conversion
3–5×
Higher campaign ROI
- Industries
Built for Every Business That Uses
WhatsApp
Tailored workflows for the industries you operate in.
Retail & E-Commerce
Cart recovery, order updates, post-sale support.
Real Estate
Capture inquiries, share listings and book site visits.
Healthcare & Clinics
Appointments, reminders and patient follow-ups.
Financial Services
KYC, statements and secure customer servicing.
Manufacturing & B2B
Quote requests, approvals and partner support.
Education & EdTech
Admissions, batch updates and parent engagement.
- Integrations
Connect BizWa with Your Existing
Business Systems
Plug WhatsApp into the tools you already use — no rip-and-replace required.
- CRM Systems
- ERP Applications
- Helpdesk Platforms
- Billing Systems
- HRMS Solutions
- SCADA Systems
- IoT Platforms
- Mobile Applications
- Custom APIs
- Comparison
Why BizWa is More Than WhatsApp
Business
See how BizWa stacks up against the alternatives you might be considering.
- Pricing
Flexible Plans for Every Business
Start small and scale as your WhatsApp channel grows.
Starter
Small teams up to 3 agents.
- Shared WhatsApp inbox
- Basic chatbot
- Lead capture
- Email support
Growth
Up to 10 agents with CRM integration.
- Everything in Starter
- CRM integration
- Campaigns & broadcasts
- Priority support
Enterprise
Unlimited agents with ERP/CRM and custom workflows.
- Unlimited agents
- ERP integration
- Approval workflows
- Dedicated CSM
Custom
Tailored setup based on business needs.
- Custom integrations
- On-prem option
- SLA & compliance
- Solution architect
- Get started
Ready to Transform Your Customer Conversations?
Book a personalised BizWa demo and see how WhatsApp can become your intelligent business communication platform.
